Communication Books left at a reception desk or worse yet in the janitorial closet are
ineffective tools for the cleaning business with employees.
Although the thought behind them is with good intentions
- Customers write down concerns or special requests for the cleaners
- Cleaners in an ideal scenerio complete the task and leave a note in response to the client contact
- The cleaning business owner or supervisor reads this documented communication during their next visit to the building
Unless you are monitoring the communication book at all times you are missing out on important communication that you should have NOW not next time you inspect the account.
By using an online version of a Cleaning Communication Book you are able to monitor communication between your employees and your customer. In addition to monitoring resolution of conerns these portal type systems allow you a secure area for employee and client imformation, specifications and printables.
www.cleanoutlook.com offers Cleaning Portals for commercial cleaning services that are practically priced and easy to maintain. Visit us at
www.cleaningportals.com to learn more about these innovative solutions to 'Communication Book Break down'
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